We offer free shipping on all orders inside of Australia.
Please allow 2 – 3 days to process your order & the item should then arrive around 9 – 12 business days after that, however, you may get it sooner. For orders outside Australia, please allow 15 – 18 business days.
What Currency is your website in?
All our products are in AUD so if you live in another country like USA, Canada or Europe then our products will cost you less.
Do we ship worldwide?
YES – we do ship worldwide, simply put your address in checkout. We charge $15.00 AUD for shipping worldwide, which is sent via DHL/TNT & comes with a tracking number so you will know where your product is at any time.
How many colours does each lamp have?
All our lamps have 7 colors built in and also have a mode for auto changing through the colours. The colours include White, Yellow, Purple, Red, Green, Blue and Aqua. You can change the color settings by pressing the button on the lamp.
Processing & delivery of my order?
Please allow 2 – 3 days to process your order & the item should then arrive around 9 – 12 business days after that, however, you may get it sooner.
In peak periods, Christmas etc, your item could take up to 18 business days as we do not hold all products in stock. The item would then come direct from our manufacturer in China.
For orders outside of Australia, please allow 18 – 21 business days in peak season.
If you would like to know if a certain item is available in stock, please contact us via email at enquire@ultimatelamps.com.au before you make the purchase!
How do I enter a coupon?
Coupons can be entered on both the cart pages and checkout page, just look out for the coupon box. Enter it there and press submit to apply your discount.
More questions, please get in touch?
If you would like to get in touch to ask any other questions please email us at enquire@ultimatelamps.com.au